Privacy Policy

Last updated: 22 October 2026

1. Introduction

Welcome to Vivienne Cardin's website, www.viviennecardin.com.

Vivienne Cardin respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how personal data is collected, used, stored and protected when you visit this website, make an enquiry, book a service or communicate with us.

We aim to handle your information responsibly and transparently, in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.

2. Who We Are

This website is operated by Vivienne Cardin, spiritual medium, tutor and broadcaster.

For the purposes of applicable data protection legislation, Vivienne Cardin is the data controller responsible for personal information collected through this website.

Website: https://viviennecardin.com

Email: info@viviennecardin.com

For questions about this Privacy Policy or how your personal information is handled, please contact us using the email address above.

3. Information We Collect

Depending on how you interact with the website, we may collect the following information:

Your name and email address
Telephone number, where provided
Information submitted through contact or enquiry forms
Details relating to bookings, consultations, demonstrations, courses or workshops
Payment and transaction information, where applicable
Communications you send to us
Technical information such as IP address, browser type, device information and website usage data

We only collect personal information that is relevant and necessary for the purposes described in this policy.

4. How We Use Your Information

Personal information may be used to:

Respond to enquiries and requests for information
Arrange and manage appointments, consultations and bookings
Provide information about demonstrations, courses, workshops and events
Process payments and maintain appropriate transaction records
Communicate important updates relating to services you have requested
Send newsletters or promotional communications where legally permitted
Maintain website functionality, performance and security
Meet legal, regulatory and accounting obligations

We do not sell your personal information to third parties.

5. Legal Basis for Processing

We process personal information only where a lawful basis applies under GDPR.

These bases may include:

Consent: Where you have given permission for a particular use of your information, such as receiving marketing communications.
Contractual necessity: Where processing is required to arrange or deliver a service you have requested.
Legal obligation: Where information must be retained or processed to comply with applicable laws.
Legitimate interests: Where processing is reasonably necessary for the administration, security and operation of our business, provided your rights and freedoms are appropriately protected.

Where we rely on consent, you may withdraw it at any time.

6. Personal and Sensitive Information

During enquiries, private consultations or spiritual development activities, you may voluntarily share personal experiences or sensitive information.

We recognise that such communications may be private and personal and treat them with appropriate care and discretion.

Please avoid submitting unnecessary sensitive personal information through general website contact forms.

Where information falls within the special categories of personal data protected under GDPR, we will only process it where an appropriate additional legal condition applies, such as explicit consent where required.

7. Bookings and Payments

Where bookings or payments are available through this website, personal information may be processed to administer the booking, confirm arrangements and maintain transaction records.

If a third-party booking or payment provider is used, that provider may process information in accordance with its own privacy policy.

We take reasonable steps to work with service providers that offer appropriate data protection and security safeguards.

8. Sharing Your Information

We may share personal information with trusted service providers where necessary to operate the website or deliver our services.

These may include:

Website hosting and technical support providers
Email and communications providers
Booking and payment processing services
Professional advisers, where required
Regulatory or legal authorities where disclosure is required by law

We only share information where there is a legitimate and lawful reason to do so.

9. International Data Transfers

Some technology providers may process personal information outside the European Economic Area (EEA).

Where this occurs, we will take appropriate steps to ensure that personal information receives the protection required by applicable data protection law, including the use of recognised adequacy decisions or appropriate contractual safeguards where necessary.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods depend on the nature of the information, the services provided, any continuing relationship and applicable legal or accounting requirements.

Enquiries that do not result in a booking will be reviewed and deleted when no longer required. Booking and financial records may be retained for longer where necessary to comply with legal obligations.

11. Keeping Your Information Secure

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.

However, no method of electronic communication or internet-based storage can be guaranteed to be completely secure.

12. Your Data Protection Rights

Under GDPR, you may have the right to:

Request access to personal information held about you
Request correction of inaccurate or incomplete information
Request deletion of your information in certain circumstances
Request restriction of processing
Object to certain types of processing
Request data portability where applicable
Withdraw consent where processing is based on consent
Lodge a complaint with the relevant data protection authority

To exercise your rights, please contact info@viviennecardin.com.

You may also contact the Irish Data Protection Commission at www.dataprotection.ie.

13. Marketing Communications

If you subscribe to receive news, event information or other marketing communications, we will use your contact details for those purposes where permitted by law.

You can unsubscribe at any time by following the instructions in a marketing email or contacting us directly.

We will respect your communication preferences.

14. Cookies and Website Analytics

This website may use cookies and similar technologies to support essential website functionality and, where enabled, to understand website usage or provide additional features.

Non-essential cookies will only be used where the appropriate consent has been obtained.

Further information is available in our separate Cookies Policy.

15. Third-Party Websites

Our website may contain links to external websites, social media platforms, event providers or other third-party services.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

16. Children's Privacy

Our website and services are primarily intended for adults.

We do not knowingly collect personal information from children through this website without an appropriate lawful basis and any required parental or guardian authorisation.

If you believe a child has provided personal information inappropriately, please contact us.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website functionality, legal obligations or data protection practices.

The latest version will be published on this page with an updated revision date.

18. Contact Us

For questions, concerns or requests relating to your personal information, please contact:

Vivienne Cardin

Website: https://viviennecardin.com

Email: info@viviennecardin.com

Cookies Policy

Last updated: 22 October 2026

1. Introduction

This Cookies Policy explains how cookies and similar technologies may be used on www.viviennecardin.com.

We respect your privacy and aim to provide clear information about how cookies work, why they may be used and how you can manage your preferences.

This policy should be read alongside our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that websites may store on your computer, smartphone or other device when you visit them.

They help websites function correctly, remember certain preferences and, where enabled, provide information about how visitors interact with website content.

Some cookies are temporary and disappear when you close your browser. Others remain on your device for a specified period.

3. Types of Cookies

Depending on the website features and services enabled, the following categories of cookies may be used.

Strictly Necessary Cookies

These cookies are essential for the basic operation, security and functionality of the website.

They may support features such as website navigation, security protection, session management and the storage of cookie consent preferences.

Strictly necessary cookies do not generally require consent where they meet the relevant legal exemption.

Analytics Cookies

Analytics cookies may be used to understand how visitors interact with the website, including which pages are visited and how visitors navigate the site.

This information can help improve website performance, usability and content.

Analytics cookies will only be activated where you have provided the required consent.

Functional Cookies

Functional cookies may support additional website features, such as remembering preferences or enabling certain interactive services.

Where these cookies are not strictly necessary, they will only be used with your consent.

Third-Party Cookies

Some website features may involve services provided by external organisations, such as embedded videos, booking systems, social media content or other integrations.

These services may use their own cookies or similar technologies.

Where consent is required, these technologies will not be activated until the relevant permission has been provided.

4. Cookies Used on This Website

The specific cookies used depend on the website's active features, plugins and third-party integrations.

A current list of cookies, including their names, providers, purposes and expiry periods, should be made available through the website's cookie preferences facility or an accompanying cookie declaration.

This information will be reviewed when website functionality or third-party services change.

5. Managing Your Cookie Preferences

Where non-essential cookies are used, you will be given the opportunity to accept, reject or customise your preferences before those cookies are activated.

You can change or withdraw your consent at any time through the website's cookie preferences facility.

Rejecting non-essential cookies will not prevent you from accessing the main content of the website, although some optional features may be unavailable.

6. Managing Cookies Through Your Browser

Most web browsers allow you to manage cookies through their settings.

Depending on your browser, you may be able to:

View cookies stored on your device
Delete existing cookies
Block certain categories of cookies
Prevent websites from storing cookies

Please note that blocking strictly necessary cookies may affect the operation of some website features.

7. Third-Party Services

Where the website links to external booking platforms, social media services or other third-party websites, those services may have their own privacy and cookies policies.

We encourage visitors to review the relevant policies when using external services.

8. Personal Information and Cookies

Some cookies may collect information that qualifies as personal data under GDPR, including online identifiers or information relating to website activity.

Where personal information is processed through cookies, it will be handled in accordance with our Privacy Policy and applicable data protection legislation.

9. Updates to This Cookies Policy

We may update this policy when changes are made to the website, its technologies or applicable legal requirements.

Any updates will be published on this page with a revised date.

10. Contact Us

If you have any questions about cookies or how your information is handled, please contact:

Vivienne Cardin

Website: https://viviennecardin.com

Email: info@viviennecardin.com